Frequently Asked Questions

Aurora TIC is a USA Testing, Inspection & Certification (TIC) consulting and multi-laboratory services portal. We help manufacturers, supplement brands, cosmetic companies, food producers, and pharmaceutical organizations find and engage the right accredited testing laboratory for their specific product and compliance needs.

Submit your testing requirements via our Get a Quote form — including your product type, testing needs, and timeline. Our team reviews your request and matches you with the most suitable ISO 17025 accredited lab from our network within 24 business hours. We handle the introduction and you proceed directly with the lab.

We cover a wide range of TIC services: GMP audits and quality systems, ISO 17025 accreditation consulting, dietary supplement testing (potency, heavy metals, microbiology, contaminants), cosmetics testing (stability, safety, EU compliance), food & beverage testing (FSMA, allergens, pathogens), pharmaceutical testing (USP methods, raw materials), water & environmental testing, and consumer product safety testing.

Aurora TIC is a services portal and consulting firm — we connect you with accredited labs rather than running tests ourselves. Our sister company Qalitex Laboratories is an ISO/IEC 17025 accredited testing facility specializing in dietary supplements and cosmetics. For supplement and cosmetics testing, Qalitex is often the right match.

ISO/IEC 17025 is the international standard for testing and calibration laboratory competence. An accredited lab has been independently assessed to confirm it produces technically valid results. For FDA-regulated products (supplements, cosmetics, food, pharma), using an ISO 17025 accredited lab is considered best practice and may be required by retailers, certifiers, or regulators.

Turnaround times vary by test type and lab. Standard supplement panels typically take 10–15 business days. Rush services (5–7 days) are available at most labs for an additional fee. Microbiological testing often requires 5–10 days due to incubation requirements. We communicate expected turnaround when we make your lab match.

GMP (Good Manufacturing Practice) is a manufacturing quality standard required by the FDA for dietary supplements, pharmaceuticals, and cosmetics — it governs how products are made. ISO 17025 is a laboratory competence standard — it governs how labs test products. Both are important: your manufacturer should be GMP-compliant, and your testing lab should be ISO 17025 accredited.

Yes. Our consulting services include FDA regulatory strategy, New Dietary Ingredient (NDI) notifications, cosmetic product registration, food facility registration, and label compliance review. We work with regulatory consultants and accredited labs to support your full compliance pathway.

Use our Get a Quote form to describe your product and testing needs. Alternatively, browse our Services Directory to find the specific service you need and request a match from that page. Our team responds within 24 business hours.